VKALP Jobs

 
 
 
 
 
 
 
 
 
Current Openings APPLY JOBS

To truly understand an organization and its culture you have to be a part of it. At VKALP it is our constant Endeavour to recruit people with whom we can build a strong, mutually engaged and lasting relationship. Please see the below current openings. The interested candidate may mail their resume to careers@vkalp.com  with subject line as the name of the position they are applying for.

 

Customer Care Executive - Inbound

12Th Pass /Graduate/Post Graduate (Except B.E/ B.Tech/M.E/M.Tech/CA/CS/LLB/BDS/MBBS)
Experience Required: Fresher or experienced both.
- Basic Knowledge of BPOs
- Min. Typing Speed 10-15 words per minute
- Basic Computer Skills
- Service Oriented Attitude
- Comfortable in Rotational Shifts

Customer Care Executive - Outbound

12Th Pass /Graduate/Post Graduate (Except B.E/ B.Tech/M.E/M.Tech/CA/CS/LLB/BDS/MBBS)
Experience Required: Fresher or experienced both.
- Basic Knowledge of BPOs
- Min. Typing Speed 10-15 words per minute
- Basic Computer Skills
- Target Oriented Attitude

Process Associate/Senior Process Associate - E Commerce

Undergraduate/Graduate/Post Graduate (Except B.E/ B.Tech/M.E/M.Tech/CA/CS/LLB/BDS/MBBS)
Experience Required: Fresher or experienced both (Prior Experience will be preferred).
- Basic Knowledge of BPOs
- Knowledge of E Commerce
- Min. Typing Speed 15-20 words per minute
- Basic Computer Skills
- Target Oriented
- Service Oriented Attitude
- Comfortable in Rotational Shifts

 

Sales Consultant - E Commerce

Undergraduate/Graduate/Post Graduate (Except B.E/ B.Tech/M.E/M.Tech/CA/CS/LLB/BDS/MBBS)
Experience Required: Fresher or experienced both (Prior Experience will be preferred).
- Basic Knowledge of BPOs
- Knowledge of E Commerce
- Min. Typing Speed 15-20 words per minute
- Basic Computer Skills
- Target Oriented
- Service Oriented Attitude
- Sales Orientation

Team Leader - Telecom (Inbound)

- Minimum 1 year working experience as a Team Leader for an Inbound Telecom Process
- Good Communication Skills
- Experience in Client Coordination
- Positive and Constructive Approach
- Comfortable in Rotational Shifts
- Team Handling
- Proficiency in MS Excel
- Analytical skills will be an added bonus

 

Team Leader - Telecom (Outbound)

- Minimum 1 year working experience as a Team Leader for an Outbound Telecom Process
- Good Communication Skills
- Experience in Client Coordination
- Positive and Constructive Approach
- Target Oriented
- Team Handling
- Proficiency in MS Excel
- Report Making

Team Leader - E Commerce (Outbound/Inbound)

- Minimum 1-2 years working experience as a Team Leader for an Outbound/Inbound Process
- Excellent Communication Skills
- Experience in Client Coordination
- Positive and Constructive Approach
- Target Oriented
- Team Handling
- Proficiency in MS Excel
- Report Making

Quality Analyst - Telecom

- Minimum 1-2 years working experience as a Quality Analyst for an Outbound/Inbound Process
- Good Communication Skills
- Motivational Skills
- Positive and Constructive Approach
- Proficiency in MS Excel
- Experience in Performing Quality Checks, Maintaining Dashboards, Quality Improvement etc.
- Comfortable in Rotational Shifts

Quality Analyst - E Commerce

- Minimum 1-2 years working experience as a Quality Analyst for an Outbound/Inbound Process
- Excellent Communication Skills
- Motivational Skills
- Positive and Constructive Approach
- Proficiency in MS Excel
- Experience in Performing Quality Checks, Maintaining Dashboards, Quality Improvement etc.
- Client Coordination
- Comfortable in Rotational Shifts

 

Assistant Manager - Operations (Telecom)

- Minimum 4-5 Years working experience of handling Telecom Inbound/Outbound Process
- Handling of Team Leaders, QAs, Trainers etc.
- Experience of handling varied LOBs.
- Client Coordination
- Results Orientation
- Excellent Communication Skills
- Comfortable in Rotational Shifts
- Knowledge of making presentations, reports, reviews & data skills

Assistant Manager - Operations (E-Commerce)

- Minimum 4-5 Years working experience of handling over 100 FTEs & Multiple Team Leaders & Quality Executive
- Handling of Team Leaders, QAs, Trainers etc.
- Experience of handling varied LOBs.
- Client Coordination
- Results Orientation
- Excellent Communication Skills
- Comfortable in Rotational Shifts
- Knowledge of making presentations, reports, reviews & data skills

 

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VKALP OUTSOURCING SERVICES PVT LTD

 

33-36, Ist Avenue Road

Lal Bahadur Nagar west, JLN Marg, Jaipur, India 302018

+91 141 4005922, care@vkalp.com

 

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